Terms of use

These terms cover your use of the Eight Energy website. By using the site, you agree to them. If you don't agree, please don't use the site. Any installation work we carry out is covered by a separate written agreement, described below — not by these website terms.

Who we are

This website is operated by Eight Energy UK Limited, registered in England & Wales.

• Company number: [TODO — registered company number]
• Registered office: [TODO — registered office address], Hertfordshire.
• Email: hello@eightenergy.uk

Using this website

You may use this site for your own personal, lawful purposes — to read about what we do and to get in touch. You agree not to:

• use the site in any way that breaks the law or infringes anyone's rights;
• try to gain unauthorised access to the site, its server, or any connected system;
• interfere with the site's normal running, or attempt to damage or disrupt it.

The information on this site

We aim to keep the information on this site accurate and up to date, but it's provided for general guidance only. Any figures, examples or descriptions are illustrative. They aren't a quote and aren't advice for your specific home. The real numbers come from your own free energy analysis and, if you go ahead, from a written quote. We may change or update the content of the site at any time.

Installation work is a separate agreement

Nothing on this website is a contract to carry out work, and using the site doesn't commit you to anything. If you decide to proceed with an installation, that work is covered by a separate written quote and contract issued to you. Once a quote is issued, the price is fixed — it doesn't move. The written agreement sets out exactly what's included, the payment stages, and the terms that apply to the work itself. Where those terms and these website terms differ, the written installation agreement takes precedence for the work.

Links to other sites

This site may link to other websites we don't control (for example, the Information Commissioner's Office, or a font provider). We're not responsible for the content of those sites, and a link isn't an endorsement.

Intellectual property

The content, design and branding on this site belong to Eight Energy UK Limited unless stated otherwise. You may view and print pages for your own personal use, but you may not reuse or reproduce them for other purposes without our permission.

Our responsibility to you

We take reasonable care over this website, but we can't promise it will always be available or free of errors. To the extent the law allows, we're not liable for any loss arising from your use of, or inability to use, the site. Nothing in these terms limits our liability where the law does not allow it to be limited — for example, for death or personal injury caused by negligence, or for fraud. This doesn't affect your legal rights as a consumer.

Changes to these terms

We may update these terms from time to time. The version on this page is the one that applies when you use the site. We'll change the "last updated" date at the top when we make changes.

Governing law

These terms are governed by the law of England & Wales, and any disputes will be subject to the courts of England & Wales.

Contact

Questions about these terms? Email hello@eightenergy.uk.